Under our limited warranty, your watch’s parts and craftsmanship are guaranteed under normal use for 24 months from the date of purchase.
If you become aware of any defects in the watch during the first 24 months from the date of purchase Ray Winton LLC will provide for the repair or replacement of the watch in accordance with the following terms. If the specific watch model or part is not available we reserve the right to replace it with a similar watch of equal value.
The warranty does not cover the watch case, bracelet, strap, or crystals. Damage of any kind due to mishandling,improper use, or general wear and tear other than defective craftsmanship of the watch in not covered by the warranty.
If you wish to obtain contact information, please visit our contact page
The watch comes with a warranty card. Please make sure to include it with the watch when returning it for repair or replacement.
Please note that the warranty card has to be stamped or signed by an authorized dealer, otherwise the warranty will be null and void.